Last updated: April 2025 | Effective: April 1, 2025
By accessing or using the Azolve platform ("Service") operated by AZOLVE INFOTECH PRIVATE LIMITED ("Company", "we", "us", or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Service.
These Terms apply to all visitors, users, and others who access or use the Service, including individuals registering personal accounts and businesses registering on behalf of their organizations.
Azolve is a cloud-based all-in-one business management platform that provides the following modules:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
To use the Service, you must register for an account by providing accurate, current, and complete information. You are responsible for:
You must be at least 18 years old to create an account. By creating an account on behalf of a business, you represent that you have authority to bind that business to these Terms.
Azolve offers free and paid subscription plans. Paid subscriptions are billed as described on our pricing page at azolve.io/#pricing.
You agree NOT to use the Service to:
We reserve the right to terminate accounts found in violation of this policy without notice or refund.
The Service, including all software, design, trademarks, logos, and content ("Content") is owned by AZOLVE INFOTECH PRIVATE LIMITED and protected under Indian and international intellectual property laws.
You retain ownership of all data you upload to the platform ("Your Data"). By using the Service, you grant us a limited license to store and process Your Data solely to provide the Service to you.
You may not copy, reproduce, distribute, or create derivative works of our Content without prior written consent.
Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.
We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Azolve may offer an optional or administrator-required security feature called Azolve Face Lock. Face Lock uses your browser camera, face detection, liveness movement checks, encrypted mathematical face templates, password-first sign-in, retry limits, and authenticator-app recovery to help confirm that the person signing in is the registered account holder.
By registering Face Lock, you confirm that you understand and consent to biometric identity verification for account security. You agree that your camera may be used during registration and login to detect a face, perform liveness checks such as movement or blink-style prompts, and compare the current face template with the encrypted template saved for your account. Azolve Face Lock is designed to process camera video in the browser and store an encrypted face descriptor/template instead of using the live video as your ordinary account record.
Face Lock is used after password verification. Existing users may be asked to register Face Lock before the feature is activated for their account. If face verification fails because of camera, lighting, device, or appearance issues, you may use supported authenticator-app recovery, such as Google Authenticator, Authy, Microsoft Authenticator, or another compatible TOTP app, where enabled. You are responsible for keeping your authenticator recovery method available and secure.
Administrators may enable or disable Face Lock requirements for their workspace where the product settings allow it. Face recognition is a security aid and may not be perfect in every environment. Azolve may deny access, require additional verification, or require account recovery if verification fails or suspicious activity is detected.
To the maximum extent permitted by applicable law, AZOLVE INFOTECH PRIVATE LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption.
Our total liability for any claims under these Terms shall not exceed the amount you paid to us in the 3 months preceding the claim.
The Service is provided "as is" without warranty of any kind, express or implied.
You may cancel your account at any time from your account settings. We may terminate or suspend your access immediately if you breach these Terms.
Upon termination:
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in India.
We encourage you to contact us first at connect@azolve.io to resolve any disputes amicably before pursuing legal action.
For any questions or concerns about these Terms, please contact:
AZOLVE INFOTECH PRIVATE LIMITED
Email: connect@azolve.io
Website: azolve.io
Support: Contact Form